OLYMPUS DIGITAL CAMERAQ: When is my rent due?
A: Rent for all SMNC properties is due promptly on the first of each month. Failure to submit payment by that date may lead to additional fees.

Q: Who do I contact if I have a question about billing?
A: Contact Rosemary Oleson, Assistant Property Manager 315-475-8437 x103

Q: Who do I contact if I have a tenant concern?
A: Contact Chamar Otis, Property Manager 315-475-8437 x102

Q: What forms of payment does SMNC accept?
A: SMNC asks that tenants submit payment via check, money order, credit/debit card

Q: How do I submit a maintenance request?
A: There are three ways to submit a workorder:

  1. You may complete the online work order available here
  2. Contact Rosemary Oleson, Assistant Property Manager 315-475-8437 x103
  3. Stop by the SMNC office on South Salina Street

Q: I love my 1 Family residence; is it possible for me to buy it?
A: At this time SMNC is not selling properties to tenants. If you are interested in home ownership, please contact the office at 315-475-8437 and our staff will help connect you with the local agency that best suits your goals.